Offsite Meevo Sales Directions
Hotspot Setup and Connection
1. Power on the mobile hotspot and select the "WifiName/Password" to location your network information.
2. Open the settings app on the iPad and select the Wifi tab.
3. Find your mobile hotspot wifi network and connect using the credentials found in step 2.
4. Once connected to the mobile wifi open the Safari app and navigate to me.meevo.com/login/2.
Note: You must enter the URL exactly as it is displayed in the image below.
5. Log into Meevo using your own Meevo credentials.
6. Type in Register in the Convobar
7. At the top of the Smart Receipt, select Edit beside the drawer name to open Drawer Manager on the right panel
8. Select ‘Hosted Page’ under Credit Card Terminal. The selected device becomes the default for that drawer. This will have to be changed at the end of the event back to EMV device.
Selling Offsite to Customers
To sell anything offsite to a customer that is not a current client with a Massage Envy franchised location, you will need to set up a new client profile before beginning any transaction.
1. Type Client into Convobar
2. From the client search form, select Add New
3. Enter the Client’s information
4. Select Save
5. A Numeric Identifier will be generated - a unique number that Meevo automatically generates for each client – and will be needed to complete In Store Forms for Wellness Agreements to be completed if selling a membership
Processing Payments
1. Once logged into Meevo process the membership transaction as you normally would on a clinic computer.
NOTE: You may need to configure Meevo to use the "Hosted Page" to process transactions manually. To do so, enter "drawermanager" into the search bar within Meevo and then use the drop down menu under "Credit Card Terminal" to select "Hosted Page".
2. After selecting the primary member tap on the "Initiate Card Reader" button.
3. Enter the billing zip code and tap on "Save". Have the customer enter in their own card information and then tap on "Process Transaction".
Once the transactions are completed, there will be a pop up with options for delivering the receipt – either Email Receipt or No Receipt. If Email Receipt is selected, a window will be displayed where you can enter the client’s email address. If there is an email address in the client’s profile, it appears in the field automatically, where you can confirm with the client that this is the correct email address to send it to. You can edit that field if the client would like it sent to a different email address
9. Once the card information has been entered tap on "Apply" and complete the transaction as normal.
If this does not resolve your issue or you require an further assistance please submit a help ticket request to support@cambridgespa.com.